From curation to hyper-personalization
How personalized does your customer experience need to be?
Delivering sustained growth
Why your approach to sustainability will define your future ability to do business - and how to stay ahead of the pack
Smarter, better, faster, stronger
Using Sensory Strategy to go beyond Design Thinking
Don’t be the next Dressbarn
Four lessons that retailers should learn from the closure
How do you maintain industry-leading customer insight in a rapidly changing market?
How do you re-charge a retail experience and target a new avant-garde generation of young Chinese consumers?
How do you bring emotion to a functional category?
How do we create a unifying positioning across multiple indications?
How can we become the destination bank for savings?
How do you deliver a memorable experience to your customers?