From curation to hyper-personalization
How personalized does your customer experience need to be?
Driving clear brand change that impacts the bottom line
Blockchain needs a piggyback
How blockchain brands can prepare for and survive big structural shifts
How big oil can face down the threat from automotive brands
Smarter, better, faster, stronger
Using Sensory Strategy to go beyond Design Thinking
Don’t be the next Dressbarn
Four lessons that retailers should learn from the closure
How do you maintain industry-leading customer insight in a rapidly changing market?
How do you re-charge a retail experience and target a new avant-garde generation of young Chinese consumers?
How do you bring emotion to a functional category?
How do we create a unifying positioning across multiple indications?